Shellschildcare's Reviews

Couldn’t ask for a better childminder.

After deciding for this family to look after our daughter we have never looked back! The whole experience we/my daughter has had with them has been nothing less than we had hoped for. They truly have been amazing throughout, and it’s been so lovely to see how our daughter has grown a bond with this family. They have made going back to work just that but easier, knowing our daughter is happy and safe. Their communication is brilliant, they’re so accommodating & i love that they keep us updated throughout our daughters day through a safe & easy to use app. They upload pictures of our daughters day, she comes home with things made & the do lots of fun things for the children in their care setting. This family have the heart for this job and looking after children. I would absolutely recommend this family to anyone.

Thankyou so much for all you have done for us, we really appreciate it!

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by Brooke about Shellschildcare on 22/11/2023

Response by Shellschildcare on 22/11/2023:

Thank you Brooke and Rhys. It has been a pleasure to care for Darcie and watch her grow into such an adorable little girl. She will be missed. Wish you all the very best for the future. Xx

Excellent care

Shelley and her family made my daughter feel very welcome during her very short time at their setting. The settling mornings I arranged for the month prior to starting full time were brilliant with updates using the babydays app and WhatsApp. I cannot fault their care for her at all, and I even bumped into one of the family members in town who was happy to stop chat and make sure my daughter was okay! Shelley was always able to answer any questions on WhatsApp, so communication was great too!
Unfortunately due to ill health within Shelley’s setting, my daughters contract had to be terminated with immediate effect by them one evening. Which did leave me and my partner in a very awkward position as I hadn’t returned to work for more than 3 weeks, unable to take time off and my daughter was only 3 full weeks into full time care from them… the worry, stress and financial struggle to find alternative childcare that quickly, while being unable to get a refund from there setting until the end of the month; firstly really angered me (as a business they decided to terminate the contract immediately therefore they should have paid it back immediately), secondly put a strain on my families relationships as I was asking people to look after her all day, and thirdly really put a damper onto the wonderful pictures I received of my daughter having a great time in there setting.
Again I hope all good health to their family. Just a little disappointed in how they actioned the whole situation at the end as it we could have worked together and come up with a solution. And not what I needed when i spent months looking for childcare trying to put my daughter in the best care I could.
Thankfully received refund, found an emergency childminder to help out on a few days and now awaiting space at a new childminders!
Purely honest review.

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by Hollie about Shellschildcare on 29/09/2023

Response by Shellschildcare on 29/09/2023:

Thank you hollie

Luna was starting to settle in nicely and was a pleasure to care for, and we would of happily carried on caring for her.

When we signed you up we were very much looking forward to working with you all. I understand your disappointment at being given immediate notice however as soon as we found out that my husband had cancer and Ofsted were informed we were required to reduce our numbers immediately due to the fact that he would be having treatment and surgery. This is a legal requirement for adult child ratios. However I made this decision for my family the last couple of weeks our world turned upside down, whilst struggling to deal with ill health and the emotions that go with it.

We have tried to do the right thing for all of the children we care for. It was not personal and wish things could have been different. Unfortunately cancer doesn’t give you notice.

There is always two sides to a story, this is our honest review.

We wish you and your family all the best

Caring Childminder

Shells childcare has been taking care of our little one for the past 6/7 months and they have been caring giving us peace of mind each time they have been with him. Thank you for the care and love you put into your work

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by Zed about Shellschildcare on 11/02/2023

Brilliant and caring childminder

Shelley and her husband Mike have been looking after our 2 girls for the last 10 months. We could not be happier with the care that they have provided. From day one the girls have been so content and have felt very at home in their house. They always have plenty for the children to do and have a great garden with lots of play equipment. It is obvious that Shelley and Mike enjoy the kids company and as a result the kids are all very happy there. They put a lot of time and care into keeping the children entertained. The girls have developed in all aspects since they have been going to Shelley's including confidence and social skills. They have brought the girls to local parks, the beach and also celebrated their birthdays. They make them feel very special. The care that they have provided is way above anything that we could have hoped for. We are so happy that we choose Shellschildcare. We feel happy and contented whenever we drop the kids off knowing they are in safe hands.

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by Parent about Shellschildcare on 30/10/2015

Response by Shellschildcare on 20/11/2015:

Thank you Orla, you are a lovely family and the girls are a pleasure to care for, we have enjoyed watching them grow and develop in all areas. You are all welcome at our house any time, Mick loves all the technical conversations with Dan which goes way beyond me lol, and you have all become a part of the family.

Very Welcoming

My 2 year Daughter has just started with Shelley but is so happy and settled already.
She gets very excited when she knows she is going to Shelley's home.

My daughter has already shown signs of improvement in her talking and is becoming a lot more confident.

They offer such a wide range of activities to help with my daughter’s future development. I'm so happy to find somewhere for my daughter to feel so comfortable.

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by Parent about Shellschildcare on 07/10/2013

Response by Shellschildcare on 20/11/2015:

Thank you Sarah, I hope little one is enjoying school, I can't believe how quickly the time has gone.