Avatar for Cute1s _ Naghma

Cute1s _ Naghma
Childminder
Hounslow

View Profile

Message

1 stars

Bushra cannot be trusted to care for children

Reviewed

Cute 1s were very lovely an welcoming to me when i first met them. i am a single mum with 2 girls new to the area. i was looking for childcare so that i am able to study.
Bushra and Nagma(her mum) were lovely they would pick up my daughter from nursery an bring her to there home for me to collect her. my daughter was very fond of them and loved going there.
one day i went to collect my daughter, a little earlier than usual and she was not there. when i had arrived and was greeted by bushra she looked very panicked and said something to her mother in her native language. her mother then rushed out of the house.
bushra invited me in to sit down before talking to me for 20mins about how my daughter had gone out with one of the other childminders(there was a few of them) and that her mum has gone to get them because they were not answering there phone. bushra gave me positive feedback about what my daughter had done that day and confirmed to me that she had had her evening meal
her mother arrived back 20mins later with my daughter.
after confirming with my daughters nursery about what time she was picked up that particular day it had come to light that Bushra a registered childminder had sat there and lied to me for 20mins about the whereabouts and wellbeing of my daugher. i immediately terminated my contract with cute 1s as i was so angry, it even reduced me to tears not even at the fact that they may or may have not forgotten to collect my daughter that day but simply the lies that were told to me regarding her care.

NO CHILDMINDER WHAT SO EVER SHOULD BE TELLING YOU LIES ABOUT YOUR CHILD. IT IS EXTREMELY UNPROFESSIONAL AND ANY CHILDMINDER THAT DOES THAT DOES NOT DESERVE TO HAVE THAT TITLE!!!!!!!! it probably will not happen but Bushra inparticular should not be allowed to care for no child after that behaviour!!!

Response from Cute1s _ Naghma
Responded

The claims made via 'marah256' are currently being investigated as of yet no evidence has been found to support the allegations outlined.
We at Cute 1s endeavour to provide outstanding service and are extremely dismayed that we have not met your expectations on this solitary occasion.