Our daughter was cared for by Ramona and her assistants from the age of 12 months to 32 months and it became a home from home where she was completely at ease, always laughing and having fun with the other children and staff.

The setting is clean and very well equipped with fun, educational toys and activities. The children regularly play in the garden, visit local parks and playgrounds, go on nature walks and trips to the library. The food served was delicious and very much enjoyed by our daughter who can be a fussy eater. We were supported in dealing with our daughter's eczema and potty training and always felt she was well looked after and learning positive habits.

We were given daily reports of our child's meals, naps, potty use, and activities which included a mix of story time, singing and dancing, educational games, fancy dress, imaginative play, physical activities like yoga and creative activities often marking a holiday or special event. Ramona celebrated birthdays, World book day, Halloween, Black History Month, National days and celebrations from around the world in an appropriate and engaging way.

We noticed immediately after our daughter started at Ramona's setting, how her language and social skills developed. Later as she learned to count and recite the alphabet, sing new songs and expand her skills and vocabulary, it was apparent that Ramona and her staff were supporting and advancing her learning and development alongside us. Ramona provided observations on her learning and a detailed Early Years Development Report for her recent transition to Preschool.

Over our time with Ramona we have attended summer parties, Christmas parties, graduation award ceremonies and sports days for the children where we were able to mix with the staff, other families and children in a social setting. Seeing our children interacting with one another and their carers it was clear how much love was shared between them all. Ramona provided food and entertainment for on each of these occasions and ensured parents felt part of the community of her setting and were aware of any new developments and improvements they were making.

We are so thankful to Ramona and her staff. We can see the positive impact they have had on our daughter and even her new nursery staff have remarked on the great job Ramona has done in preparing our daughter for her next phase.

• Overall
• Setting
• Cleanliness
• Food
• Communication