My son started with Ramona when he was about 11 months old and I went back to work part-time. The settling in period was really well managed - both for my son and for me! Ramona was so reassuring and helped settle my nerves, and I felt confident about leaving him in her care.

Since then my son has flourished with Ramona and her assistants. Usually he can’t wait to get there in the mornings and enjoys all of the activities, especially the trampoline, singing at circle time and playing outside in the big cars. He has really positive attachments with Ramona and the other staff, and has made lovely friendships with the other children. It is such a caring environment, with lots of laughter and affection. I always trust he is well looked after.

Ramona and her team put so much effort into the setting, including celebrating birthdays and seasonal events, involving the parents as much as possible. During lockdown she hosted Zoom gatherings for the families, which helped us stay connected even though our son missed his friends. This helped him adjust back to the setting when lockdown ended. Communication between Ramona and parents is well organised, with weekly diaries, newsletters and Whatsapp messages.

The setting is always bright and very clean, with an amazing variety of resources and healthy meals. My son is always telling us about Ramona’s house and what they’ve been getting up to. We highly recommend Ramona to any other family in the area.

• Overall
• Setting
• Cleanliness
• Food
• Communication