Our daughter has been looked after by Fernanda and her family since she was just one year old. She is now almost three and we are very sadly saying goodbye as we are relocating to Ireland.

From the first day we felt sure that Lara was in a safe, caring and welcoming environment. Fernanda, her husband Wendel, mother in law Vera and her two children Giuseppe and Anthonella welcomed Lara as though she was one of their family. Their house has felt like Lara's second home, where she has been very happy playing with the other children, enjoying lovely meals, taking part in the activities Fernanda organises, such as arts and crafts and baking, or enjoying trips to local playgrounds and softplay. Lara has come on so much since she started with Fernanda, she's now a curious and confidant little girl who loves to play with other children, explore the playground, sing songs and draw pictures. She can even now understand and speak a little Portuguese!

Fernanda has been brilliant in documenting Lara's time with her and sends us photos of the children regularly and provides online diary updates. Communication has been great, she has always been happy to discuss any concerns we might have or contact us by WhatsApp to let us know how Lara is doing that day.

I have absolutely no hesitation in recommending Fernanda as a fantastic childminder, and would urge you to go and meet her if you are looking for childcare in the SE19 area.

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• Communication