Our daughter has been with Foz since she was 11 months old. She is now 3 and I must say we got very lucky with Foz who is a very caring, warm person. Libby is well looked after and it shows. There has never been any issues from the earliest days. Libby stays with Foz for 9 hours a day and not once did we experience a nappy rash or any other problems. Now when nappies are in the past Foz actively encourages Libby to use the loo. I should actually say she has potty trained our daughter which is amazing!! Foz is always happy to help with any issues I might experience as a first time mum. She is full of knowledge and constantly works on her development by doing all sorts of courses and additional training. Children are taken out to experience various activities and settings every day. Time spent at Foz's house is always spent actively. Children always learn something and Foz comes up with interesting games and activities which encourage their growth and development. I feel reassured that Libbys is carefully observed by Foz and I get regular updates on her development which is brilliant. Foz uses various forms of contact and I receive photos, videos and written reports on a weekly basis. It often seems to me Foz is looking after Libby like she was her own child. Libbys manners are great, her speech is outstanding and overall I feel that Libby has truly benefited from spending time with Foz who really puts the effort in. Libby could go to the nursery but I would be doing her a disservice by taking her out from Foz's care. Foz's home is a lovely, clean and safe place to be. Every day Libby comes home full of wonderful stories and that makes us very happy. Thank you, Foz.

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• Communication