Caroline is a fantastic childminder (and person!) and our daughter adores her. Our daughter started with Caroline at about 9 months old until she started Pre-School. Caroline worked out a plan to help her to settle in and from then on she was never anything other than very eager and enthusiastic to go, so much so that she still asks to go now, almost 6 months on! Always very clearly well looked after and engaged with while being cared for there, she loved all the different activities that they did, and Caroline was very good at keeping us informed about what they did and the progress she was making. Caroline is also flexible and accommodating when life throws up the unexpected, as it often does, and we could not recommend her more highly.

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• Communication