Caroline has only helped once but came last minute for us as daughter had work last minute so couldn’t babysit for me. Caroline stepped in straight away and although had spoken hadn’t met before. We spoke on the phone and arranged to visit first before the date. Immediately little one took to her. She was very warm, calm and gentle with him on the visit and on the actual date he seemed extremely happy and relaxed around her. Before and afterwards.
Although we haven’t seen Caroline since that one time unfortunately hoping she will come again. I felt at ease as we have a very complicated situation here and she was very kind, caring and reassuring. She made me feel relaxed and my anxiety was immediately lightened. Of which was extremely grateful. Hope to be able to book you again Caroline. I have tried but unfortunately not been free. But hope to see you again soon.

Take care and thank you.

Sally. 🙏🌹💝

• Overall
• Communication