TW Kids _OUTSTANDING's Reviews

Childminder

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Average Rating: 4.96 stars (4.96 from 23 reviews)

Suzanne and her lovely staff has been looking after my daughter since November 2020, 5 days per week, 7-8 h per day. Luiza always had such a great time at Suzanne's setting. My main aim was for my daughter to spend time with children and to socialise but she has gained so much more from being with Suzanne and her amazing staff.
Luiza's confidence, learning and development has come on leaps and bounds. I thank God that I found Suzanne to support me and my daughter. Thank you Suzanne 🙏

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for IONELA IONELA about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 26/07/2022

My 2 year old son has been at TW Kids for the past 8 months, and over that time I’ve seen his confidence continue to grow and his development has come on leaps and bounds. Suzanne’s team are all incredibly caring and communicative - you are always kept up to date on what they’ve been doing in the day, usually with some sort of arts and crafts and often with a trip to the local park. Suzanne’s set up is incredible, with the outdoor space a real highlight for the children in the warmer months. I would absolutely recommend this childcare setting to anyone.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for OliviaJ OliviaJ about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 30/05/2022

Our son is really happy at TW Kids and gets on really well with Suzanne and all of the staff there who really care about the children and have a passion for what they do. It is a very caring and nurturing setting and we have seen our son's confidence grow considerably since he's been going there. They do lots of educational arts and crafts, have trips out to the local parks, farms etc, and have lots of free play time with the many toys. Suzanne has a lovely garden and gets out the paddling pool and mini bouncy castle in the summer months which our son loves. We would highly recommend TW Kids.

  • 5 stars Overall

by Avatar for Gemma Gemma about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 22/04/2022

Home from home is probably the best description for this loving and nurturing setting. Our daughter and son have both flourished and improved their communication skills. It seems like everyday there has been a new activity or craft to show us and new memory to share. Both have been quick to make friends too. Receiving an everyday update with photos has been lovely too so I know what they are getting up to while I am at work. Could not recommend more highly.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Petra Petra about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 29/12/2021

My son started a while ago abs was really hard work to settle tw kids worked with me abs him so that we was both comfortable with the transfer back to work and that my son was happy in his new child care
My son now loves childcare abs can’t wait to get there. The staff are all amazing and I highly recommend tw kids.
The home is set up perfect for all ages of children and the garden is amazing.
The children are often taken on trips out or down to the local park.
Highly recommend
Five star

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Clare Clare about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 03/10/2021

My daughter joined Susanne in November, 2020. We originally planned to stay for a month only(pandemic, furlough etc) as an introduction to social life for my little one before she moves on to a big nursery. During the uncertain pandemic times Susanne has been very flexible and understanding with our ever changing needs of childcare. Sofi settled sooo well and always was happy to go to "Susu's". During our stay at TWKids, Sofi has learned so much and was always looked after. We live in Bells Yew Green, around 15 min drive each way to the TWKids, which for us is a bit of a downside, although having looked through numerous childminders and nurseries I decided for Sofi to join Susanne's setting, as it is always spotless clean(one of my most important criterias), staff is very warm and welcoming.
Currently I have reconsidered my decision to join a big nursery and planning to return to TWKIDS once the lockdown issues are resolved.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Anastasi Anastasi about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 11/03/2021

We moved to the area two years ago and at the time I thought I would never find a childminder like the one we left behind in London - I WAS WRONG! TW Kids surpassed everything we had encountered before in our last childminder and it really is an amazing setting. My daughter absolutely loves Suzanne and her team of girls and she has come on leaps and bounds. She barely looks round when we drop her off each morning and I have never felt guilty at leaving her as I know she enjoys it there so much. Suzanne's garden is amazing and I can't wait for her to spend some more time out there when we get some nicer weather. Her key worker is absolutely lovely and always takes the time to tell me everything that has happened throughout the day and I find this very reassuring. Even when there are other parents waiting behind me to collect their children, she always has the time to talk to me. The past 12 months have been very strange for everyone, but TW Kids has been a constant in our life and I am very grateful that Suzanne and her team have been there. Would HIGHLY recommend.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Katherin Katherin about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 04/03/2021

I've been sending my daughter to Suzanne since she was around 1 year old. Over the last year her speech has developed fantastically as has her counting. She loves being able to play with children of different ages and bringing home all her art work. Suzanne and her team have been great at getting her to eat which can be challenging and keep her well engaged with reading, singing and crafts. Couldn't recommend more!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Alex Alex about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 04/03/2021

My son has been going to TW Kids since he was about 13 months old. He’s now 20 months old and we are very happy with the care provided at TW kids. We really like the environment at TW kids, which is unusual in that it is a small group of children of a range of ages and a high adult to child ratio. My son has made a strong bond with his keyworker and I know she can comfort him when I am not there. When I pick him up I can see the children running around and laughing / dancing and the stuff are very cuddly and affectionate with the children which I love. The staff are without exception friendly and warm and I really enjoy hearing about what he’s been up to when I pick him up. We feel very comfortable leaving our son at TW kids while we work which we really do appreciate.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for MumOf1 MumOf1 about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 23/02/2021

Our son started at TWKids when he was 15 months old, and from the moment we met Suzanne and her team we felt confident that he was in the best possible hands. TWKids offers the personal, homely aspects of a childminders but combines these with a larger group of children to aid socialisation and development, therefore combining the best of a childminders and nursery. Due to a small child to adult ratio, our son gets constant adult interaction and support to help him develop and have fun! Each day we are updated on what he has been doing through an app, but even more importantly the keyworkers always give us a detailed verbal handover when we pick him up. On the odd occasions that he has been teething etc we are always kept updated throughout the day if he needs calpol or has needed lots of comfort. This really gives you peace of mind as a parent. It is clear that our son truly enjoys his days at TWKids due to him always going in with a smile and a wave and ‘chatting’ about his day on the way home. He has formed a strong bond with his key worker, and chats about her at home, as well as having a soft spot for the other wonderful carers at TWKids (as do we!). It is very apparent that each child’s interests are nurtured through the choice of toys each day and the planned activities. The carers also explain in detail what he has been up to each day, which demonstrates that they care about the children and are always focused on their personal development. The adults foster a love of songs, actions, stories, art, exploration, the list goes on. They also encourage and support the children to be independent when they can be (toddlers wiping their own hands with cloths after lunch etc), once again doing everything they can to nurture and encourage the children. Even through we have recently moved 25 minutes away we would never consider moving our son to another, closer childcare provider because our son is so happy and the outstanding care he is given is always based around his individual needs and likes. TWKids truly are one in million and care about the children with all their hearts. They inspire my son to grow and learn because of their dedication and kindness and for that we will always be grateful.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for BeckyH BeckyH about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 21/02/2021

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