Not happy
Shelley looked after my daughter for over a year then suddenly cancelled her contract in writing without warning, giving no reason for this. Her son attacked my son at school and because I challenged her about this my contract was cancelled. Clearly doesn’t care about the children in her care if this can be done at the drop of a hat to my daughter.
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Overall
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Setting
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Cleanliness
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Food
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Communication
Response from shelleychap
Responded
This review in no way reflects the level of care I offer to all of the children I look after. This is purely a malicious response to me giving notice.
I have looked after her daughter for two years without any issues until an incident at the school that both of our sons go to. The incident was dealt with in school but I was sent a series of texts accusing my son of deliberately hurting her son (which he did not).
It was at this point that I determined that there was a break down in the relationship and decided to give notice of termination today.
However, prior to me notifying the parents, I was advised that they were already looking for alternative childcare which suited both of us.
Since giving notice I have received a voicemail message that as well as being abusive stated that her daughter loved coming here. You would have to ask that if the scores given above were accurate, why would you leave your daughter here for two years?
Everyone has the right to comment on the service they receive but it should be the truth.
