My son Ronnie has been with Jackie since he was 10 months old and he will soon be 4. As soon as I met jackie I was confident that I was making the right decision as I had been unecided between a nursery or chidminding setting.

Jackie is devoted to the children in her care and my son has thrived with her. She reinforces all the good values we try to teach our children including politeness, good hygiene and independence. Her house is clean and tidy, and always feels calm and safe. The dogs are a pleasure and a real asset, my son loves playing with them and learning about caring for, and respecting, animals.

Jackie has worked with me throughout to ensure that Ronnie's needs are met and she has always been flexible in the way she delivers support and education, playing to his strengths.

Jackie always keeps regular contact with me, both verbally and in the form of a daily diary, so that I know what Ronnie has been doing. She provides a huge variety of daily activities and outings, and she always ensures the children get outside for fresh air and exercise.

She provides healthy snacks and encourages children to be independent with eating where appropriate. Jackie also cooks with the children, teaching them where their food comes from and fostering an appreciation of a wide variety of foods and flavours.

Ronnie loves going to Jackie's and it's a battle to get him to come home with me most evenings! I'm so grateful for her support and friendship over the last 3 years.

• Overall
• Setting
• Cleanliness
• Food
• Communication