kate's Reviews

Parent

Below are the reviews that kate has written.

Charlotte is fantastic with our son. We were worried when looking for help which wasn't a friend or family as Lucas has slight additional needs, and we were worried that people just may not "get" him, how he is, his quirks etc.

Upon meeting Charlotte she put all of our fears to rest, Lucas's mental health is her top priority every day, she is amazing with him, she's so laid back and chilled with him, and enforces the rules of the house with no problems when it's time, which is what our son needs, routine and boundries.

She helps him with his homework when he needs it and doesn't let him try and manipulate her (as all kids do) by saying he needs help with this or that, she tells him she knows he knows what that answer is or how to find out for himself.

She is able to work within her own commitments to help us as much as possible with our ever changing shift patterns and sometime really short notice for shits when our bosses make changes or just don't give us a rota with plenty of advance notice, and goes above any beyond by sometimes collecting our child from school after extra curricular activities, and other times just meeting him at home when he doesn't stay back.

We don't provide crisps and biscuits very often in our house (in the normal shopping) so when our son asks for a snack after school she does the same as us and gives him something small and nutritional but not so much he won't eat tea, or encourages him to eat fruit/veg sticks when I have them.

Her knowledge on children's mental health has been incredibly helpful for us. We couldn't have found a better childcare provider for our family and needs.

She really in such a short space of time has become better than family to us and our son has now started asking when he can next be looked after by her! And states when I make eggs I have to do "Charlotte's eggs" 😂

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for kate kate about Avatar for Char002 Char002 on 18/11/2023

We have only just started working with Elysha but my son took to her straight away. She made it a point to get to know him and his likes and dislikes, she took him for a picnic at the park and to the indoor skate park on his first day with her.
She really is lovely and extra thoughtful.
She is not expected or asked to do housework, just look after Lucas, but after coming home from a long day at work she had done dishes with Lucas from lunch so that I wouldn't have to, which was so appreciated.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for kate kate about Avatar for Elysha Elysha on 19/06/2024

Holly is lovely and responsible too.
Lucas tried to take the Mick and go to the park on his walk back from the bus stop (he's too old to be met off the bus, it would be embarrassing for him and negatively impact his socialisation/lead to bullying) whilst holly was waiting at the house, she checked with me if he was allowed to do that, suspecting he wasn't.
Then promptly called him, and I texted him from work. She had no issues upholding the punishment I set in place until I finished work, then got him to do his homework at the appointed time.
When I got back they were happily building Lego in his room.
I have no doubt that Lucas will not be able to trick her again and knows that she is an extension of our rules and respects her.
He enjoys spending time with her and they had a lovely afternoon after school.
She is able to pass on how their day has been and what they have done to our other babysitter/childminder so they can both be in the loop and plan days over the holidays and let each other know where Lucas mental health is at.
She is a great addition to our family.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for kate kate about Avatar for Holly Holly on 19/06/2024