We arrived in London in March 2023 with our 1-year-and-3-month-old daughter. From that moment, we began searching for a place where she could feel safe, well cared for, and nurtured—a place that would also give us peace of mind as parents as we embarked on a new stage in our professional and family lives in a different country. We were incredibly lucky to find Carmen and Marta through this portal.

Our daughter stayed with them until December 2024, during which time she quickly picked up English, formed strong bonds with them, and learned to interact with other children in a safe and nurturing environment. She also discovered different cultures through the wonderful celebrations and teachings they introduced. They even took the time to talk about and teach her and her classmates about our home country, Chile, helping her stay connected to her roots while also fostering cultural exchange. She learned to count, sing, engage with others, and—most importantly—feel secure in her new home.

Every day, they provided us with detailed updates about her activities, meals, and overall well-being. They even supported us with potty training, guiding her through this important milestone with patience and care. Most importantly, they were an invaluable source of support for us as a family. Moving from Chile to a completely new country, without an existing support network, was a challenge—but Carmen and Marta were always there for us, offering guidance, reassurance, and kindness whenever we needed it.

We are truly grateful to have met them and for the almost two years our daughter spent in their care. Without a doubt, everything she learned with Carmen and Marta has helped her grow into a confident and happy child, now thriving in primary school.

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