I found Lisa to be a very pleasant if somewhat scatty lady. For example I dropped the children off one day and she told me that if I dropped them at x time they would go on the school run with her and she had a double buggy arranged. I then asked what would happen to the 3rd baby that could not walk in her care and she has forgotten there was 3 of them.
She has 2 dogs and her garden was not really suitable for children to play in, as there was lots of dog mess in the garden. Also puddles in the house and on the kids seating cushions, but this could be because they had just got a new puppy.
The children did seem to really enjoy spending time with her, however my children have a dairy allergy which I explained in detail upon enrolling. Lisa assured me she would be able to accommodate this, unfortunately she was not able to and on 3 separate occasions (over a 6 week period) she fed my children things they were allergic to. When I raised this for the 3rd time and stressed this really could not happen she terminated our contract with immediate effect. This was difficult as I then had to take a week off work to source alternative arrangements.
In order to be fair and leave a fair review in the 6 weeks my children were they, they did enjoy seeing Lisa

• Overall
• Setting
• Cleanliness
• Food
• Communication