Luiza has been looking after our little girl for almost 2 years, and we’re so glad we found her. Being first time parents, we were very anxious about finding the right person and setting for our daughter when I returned to work. Luiza has been better than we could have hoped for, she takes the children out every day to different parks, playgroups and meet ups with other childminders, and has a lovely home with a playroom, lots of toys and craft activities (we have a wall full of artwork she’s brought home). Her family are also great with the children, so it really feels like a home from home environment.

Our daughter is very sporty, chatty and outgoing, and Luiza’s care and the variety of activities she provides has definitely played a big factor in this. She gives attention to the children’s development, so our daughter has learnt a lot during her time with her, including developing her language skills, learning colours, numbers etc. Luiza suggested when our child was ready for toilet training and offered us advice with this as well as taking a lead training her. Luiza is also good at teaching the children the right behaviours and they know where boundaries are.

On top of what she’s done for our daughter, she’s also helped us as first time parents offering advice when requested, and knows lots of toddler friendly places to go or activities to try out in the local area. She has been extremely reliable and never let us down, and gives more than enough notice of any planned holidays. We’ll miss seeing her each day, but we’re really hoping Luiza will have availability to look after our little boy when my current maternity leave ends, and I know she’s already cared for many siblings, which shows just how much many families love her.

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• Setting
• Cleanliness
• Food
• Communication