We used Lou to look after our little boy from the age of 1 - 3 years old. Like all mums I was quite apprehensive about leaving him, but as soon as I met lou I knew our son would be well cared for, safe and happy. Lou has been an amazing childminder - would couldnt have asked for better. The only reason we are now no longer using her is down to us moving house outside of london - I think we will struggle to find another childminder to match her! Our son wasn't the most confident little boy and Lou worked extremely hard to build his confidence with other children, whilst providing a happy, fun and caring enviroment. She's prepared him brilliantly for pre school and he's now totally happy in (nearly!) all environments. If youre looking for a childminder, then i couldnt recommend lou highly enough. You couldnt find better!