You tried to block my review!
Worst childminding service I've come across.
This lady turned up late to pick up my daughter in the morning and drop her off late to school, she didn't feed my son and when I decided that I won't use her for more than two days I've already agreed with her on she message the following morning stating she won't be coming. Because I choose to not use her service anymore. She didn't fulfill what she'd already set out to do. Then when I tried to make a review after the awful ones she already had. She blocked me on the childcare website so I couldn't comment. I even made a new profile and she blocked me on there too. I would like people to know what kind of person they are getting involved with. I would even like to see her response to my review.
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Communication
Response from Twinkle
Responded
Thanks you for the review however, I do not believe that you are qualified or in a position to leave a review due to the fact that you have only been with me for less than 8 hours. Right from the beginning when you visited my settings, you arrived upset, you informed me that your previous childcare provider did not fulfil your service expecting. You had nothing positive to say about your previous provider. I did everything possible to meet your expectations and I am confident in the services I provided for you. It became apparent to me that you had no intention of paying your fee as you failed to make the deposit which I inform you of on the very first day and to date has yet to receive payment for the service I had provided for you. In addition you terminated the contract and made unreasonable request within 7 hours of attending my setting.
You accused me of dropping your child of late where in fact you provided me with the wrong address however after eventually receiving the right address and directions from you I was able to drop Your child off on time even though you claimed that I was late which is absolutely wrong. Your son enjoyed the time he spent at my setting because he was all smiles playing in the gardening and participated in other activities. You stated that I did not feed your son which again is another false accusation. You asked me if he ate and I told you that he did but not a lot.
You requested to change the contract from childminding to baby sitting, I decline as this is not the service that I offer. In addition I informed you that to do so will conflict with my main objective as a childminder for the times that you requested and also conflict with service I am currently providing to my present client.
I am now wiser to your antics as it has been brought to my attention that you have continuously use several other name/profiles on childcare.co.uk, reasons for this I do not know however other childminders are aware of you as it was them that brought this to my attention.
I wish you luck and I have no regrets with the service that I provided for you as I will continue to provide excellent service for my clients and other future clients and I will continue to go above and beyond for them.
