I have had a poor experience. I have requested for my house keys to be returned and been pushed/aggressively, argued to pay for post to receive my keys. I have had to contact the police to ask for guidance, and have received continual messages, that has effected my mental health. I have also felt like I have been threatened all because I am refusing to pick up the keys and following authority guidelines on having them posted instead of attending in person due to the unprofessional and heat it escalated. Poor experience. I am still waiting for my keys.

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