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L Bears
Childminder
Wolverhampton

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1 stars

Not what we expected…

Reviewed

Our child attended little bears for 7 months until very recently when we felt the need to remove them for reasons that have included:

- No reports/evidence/updates on what our child has achieved or learnt during his time with little bears
- Infrequent photos that usually had to be requested. Always the same setting and activity when we did receive them
- The activities are not varied and in 7 months we only received one schedule for the upcoming month ( which funnily enough was when the first ofsted was happening ) No activities or projects were documented nor brought home
- We witnessed a growing setting with a change of assistants in less then 7 months!
- Children are not allowed a biscuit/treat 'unless they eat all their fruit/vegetables’
- No record of what our child had eaten/drank or if they had used the toilet during his time at little bears - I had to ask my two year old what they had eaten for lunch some days as I wasn’t told!

During our child's first day back at little bears after we had handed our notice in for them to leave, he returned home with a full nappy that had not been changed during his four hour session, he was also upset at pick up because he was told he wasn’t allowed a biscuit due to not finishing his lunch - which before this situation I had never heard of this ‘rule’ before - which is cruel and upsetting for a two year old watching others eat a treat and they are ‘not allowed’.

This childminder may look absolutely amazing on the Instagram page, but if you look at the posts how many involve children interaction? Social media can hide a lot of things - don’t believe everything you see online ….

  • 1 stars Overall
  • 3 stars Setting
  • 3 stars Cleanliness
  • 2 stars Food
  • 1 stars Communication
by SCB

Response from L Bears
Responded

This review was left maliciously by a parent who threatened to leave a bad review if I didn't waive the contract-binding notice period and refund for outstanding sessions. I have emails to prove this and will not tolerate blackmail.

It is completely false and I'm more than happy to discuss the story behind this with any prospective parents.

For a true reflection of Little Bears, please read my other reviews from current parents, some of whom have been a part of Little Bears for two-years. We are a growing business that just received a glowing inspection report from Ofsted in September (where this parent spoke to the inspector and expressed nothing but happiness about the care her child received)

Apologies for this nonsense being on my profile! Thank you 😊