We could not be happier with the care, attention and excellent stimulation that Regina and Claire provide for our daughter. From the very beginning, we have found them both to be warm, open and utterly professional. They sought to establish a positive relationship with our daughter straightaway, and they managed her transition to a new setting expertly.

As a result, our daughter has a lovely bond with both of them, and very much enjoys being there (so much so she was asking to see them over the Christmas holidays!) It is also really clear that they provide an excellent learning environment. Since she has started with them, her language has really developed and it is clear they have challenged her to learn songs, count and most of all improved her manners! It’s clear that they work hard to support her learning as an individual but they also ensure she develops really positive social interactions with the other children their care. In addition, they provide a range of activities in the local area; it’s always really nice to hear when they’ve been out to the park, and the local soft play. They clearly do a lot of different activities with the children both in and out of the home and we feel our daughter comes home happy and just the right amount of tired after a stimulating day with them.

We can state all above confidently because their communication with us as parents is excellent. They have a daily diary so we always know what they’ve done and how she’s been. But this is in addition to this, they always take the time to have a friendly chat at pick up where they fill us in about the day and it’s very much appreciated. It was also lovely to see her larger learning journal which was sent home over the holidays for a more detailed look at how she’s meeting targets.

We can honestly and confidently say that Regina and Claire are truly excellent at what they do and we are so grateful that they take such fantastic care of our daughter. We trust them entirely with her safety, development and well-being and really value the warm, caring environment they provide.

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• Communication