Sue was amazing with our kids; they were totally at ease with her within minutes - she even kept an eye on them while I finished getting ready to go out; cannot remember the last time I did that in peace! She was punctual, took the time to discuss their routines/needs/allergies, and was so quick with communication - anytime I messaged her, she replied within minutes. A genuinely warm, lovely person who has a gift with kids. We couldn’t have asked for anything more.

• Overall
• Communication