1 stars

Would not recommend

Reviewed

No communication, constant excuses that it's due to not using an app. Would never tell you what your child has eaten as no handover given between staff. Some of the staff are rude and obnoxious.. My child also came home red raw after his first day as they had left him covered in mess in his nappy.

Unfortunately the good staff there are highly overrun by the rude ones

  • 1 stars Overall
  • 1 stars Setting
  • 2 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

Response from KinderCi
Responded

Clearly, this is a malicious review, which is fine.

We know we are a very good nursery with qualified and highly experienced staff. Our communication with parents is excellent using UK’s #1 nursery mobile app, parents can message us, access their invoices, check their child’s development, sleep times, etc. The feedback from parents has been really positive and they are loving it.

We have a 5-star food hygiene rating every year since 2015 and are really proud of our cook that maintains the kitchen and cooks fresh meals daily for our children.

Currently, we have 130+ families that are really happy using our nursery and we will continue working hard to offer them high-quality childcare and play.