Charlotte has been looking after my daughter along with Jayne for almost a year now and she is a very important part of the setting. My daughter absolutely adores her and her nick name 'cha cha' was amongst my daughters first words! She is an incredibly warm person and a great communicator. i always feel well informed at the end of the day with what my little one has been up to, how she's eaten, what she has said and done. She is wonderfully helpful with providing extra hours and added bits of childcare when I am in a tight spot which is genuinely completely invaluable. Especially as I feel so confident about getting on with my work life as I know that my daughter is in brilliant hands. I am a very lucky mum.