First Steps Learning's Reviews

Childminder

Below are the parent reviews for First Steps Learning. Back to First Steps Learning's profile

Average Rating: 5 stars (5 from 25 reviews)

We are a family who moved from Tokyo to London, having three years old boy who was actually kicked out from several nurseries because of his issue in language development. While we struggle to find education place for our boy to our surprise Tracey kindly offered help to him without making any negative comment which we always suffered at the nurseries which we think cannot be done without having depth of love and belief against children. We were surprised to see her strong commitment, vast experience and educational knowledge which we can clearly see through her daily feedbacks. Tracey also provides various kind of playing activities/toys/facilities at home and outside home which definitely supported stimulating our boy's development. We see our boy smiles more, eats and sleeps more, communicates much more than before. Tracey is our boy's second home and we definitely recommend Tracey to everyone.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Nick Nick about Avatar for First Steps Learning First Steps Learning on 03/08/2021

Reggie is now 20months old and has been with Tracey for 2months. We decided to look for childcare when Reggie was about 14 months. It took us a while because the places and people did not seem like the right fit for us all. We met Tracey through chance. Reggie’s dad was working round her house and when he came home one day, he said I have met the perfect person to look after Reg. He told me about Tracey and said when I meet her, I will know what he means. We arranged to meet Tracey the following weekend and Reggie bonded with her immediately. Reggie is not an overly emotional little boy, and he doesn’t offer his cuddles or kisses out easily but within 5 minutes he was cuddling Tracey and following her around.
We arranged the first week to take place with only a couple hours to see how he gets on. Tracey was then and still is always so reassuring that Reggie will be OK and that she will contact if there is ever anything wrong. Reggie absolutely loves going to Tracey’s, he jumps out the car and goes over to the house confidently. He walks in without any hesitation and is settled straight away. I leave feel comfortable and confident that Reggie is safe and happy. Throughout the day I get photos and videos of all the fun activities and adventures Reggie is having. When I come to pick Reggie up, he is pleased to see me, gives me a cuddle, and then usually tells me bye as he tries to walk back into Tracey’s.
Tracey has a built-in playroom in her house filled with an assortment of toys. There are a different selection of toys everyday Reggie goes there so he could never get bored. Tracey has also kitted out her large garden with sand pit, water tables, trampoline, and many cars. Tracey has also taken Reggie out and about for example, last month they all went to the park which is at the end of her road. They also do indoor activities like nursey rhymes, reading books, painting, colouring and many more. I have so many amazing videos and pictures.
I have another child who is a little girl and initially I did not think that she would start childcare until at least a year. Since meeting Tracey, we feel confident that she will be in amazing hands and be able to start much earlier than this.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Annie Annie about Avatar for First Steps Learning First Steps Learning on 05/05/2021

Tracey is an amazing childminder and we feel incredibly lucky to have found her!

Our son started going to Tracey a couple of months ago. He is a "lockdown baby" and he wasn't used to spending time with someone else rather than his own mummy and daddy, which made us a little bit nervous when we decided to start his childcare. However, Tracey showed him so much love, kindness, care and patience, and now he absolutely adores her and has been happily attending since.

Tracey's setting provides a true home experience! Her house is very clean and filled with an amazing range of toys, books, puzzles and outdoor toys and activities!

We receive regular updates throughout the day with some fanstastic pictures of what our son is getting up to!

The children are always busy and do loads of different things. Our little one especially enjoys playing outdoors and so we really value that he can spend a good portion of his day outside in a safe environment.

It was such a relief to find someone so trustworthy and loving to look after our son while my husband and I are working - we couldn't have asked for more and would highly recommend Tracey!
The time, attention, focus and care which is provided to our son is second to none!

Thank you Tracey!x

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Karolina Karolina about Avatar for First Steps Learning First Steps Learning on 03/05/2021

I highly recommend Tracey with confidence, both of my children have been in Traceys care from ages 7 months - 3 years old, I couldn’t be more happier with the care and support she provides, I have been a parent to Tracey for 6 years and currently still am, I wouldn’t go anywhere else. When Tracey told me she was moving to the London borough of Barnet I was in no doubt but to follow and keep my son with Her. I do early commutes 3 days a week from Camden to Barnet.
Traceys home is an immaculate, happy, fun, welcoming home, all of the resources Tracey provides for the children are to a very high standard.
Tracey is absolutely amazing at her job and requires the best care. She welcomes them into her home like her own.
She does amazing activities both in and outdoor which is great for the children.
I couldn’t thank her enough for all the care and support she has given us not only for the children but to us as a family.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Tayla Tayla about Avatar for First Steps Learning First Steps Learning on 01/03/2021

My son has been with Tracey since he was 14 months old and is now nearly 18 months. Tracey is a truly excellent childminder. I did extensive research to find the right person to look after my son. I reviewed 100s of profiles and interviewed15 individuals. Tracey was the best by far.
Tracey provides a warm and happy environment. It is very clear that she has a natural and loving relationship with the children she cares for. It feels like we are leaving him with a family member. My son always meets me at the end of the day, happy, clean and healthy.
Tracey provides an immaculate setting. Her home is always impeccably clean and tidy. She has the most impressive range of toys, books, activities and puzzles. She also has a beautiful outdoor setting, with lots of outdoor toys and activities, including a slide set, water/sand tables and a children’s play house. My son really enjoys being outside in the fresh air and so I really value that he can spend a portion of his day outside in this safe environment.
Tracey is very attentive and observant. She accurately notices which toys and activities my son enjoys and is good at and lets me know. She keeps us updated throughout the day with pictures and updates on how he is doing, which brings us huge amounts of comfort during the working day.
When my son started with Tracey he was quite introverted and shy. Thanks to Tracey’s help he is growing into a healthy and outgoing toddler.
I have every confidence that my son is being well looked after, nurtured and loved by Tracey whilst I am at work. I have no hesitation in recommending her. She really is wonderful.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Orla Orla about Avatar for First Steps Learning First Steps Learning on 11/09/2020

Tracey is the best childminder we could recommend. As new parents looking for a childcare solution in London, we have been so fortunate to find Tracey. Her house is the dream home for babies and young children, everything is kept super clean and she obviously enjoys playing with the children she looks after with so much enthusiasm and patiencd. She has so much experience that not any situation she would need to encounter could be a cause of worry for us. Tracey keeps parents informed during the day, is very responsive and always manages to capture the best moment. We can see how happy our baby is and how much stimulation there is around with the toys and activities offered.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Candice Candice about Avatar for First Steps Learning First Steps Learning on 15/08/2020

Tracey is an amazing childminder. Since I started sending my son to her, she’s welcomed him into her home like family. He settled in quickly and feels so comfortable with her and her family. He has developed so much in her care, thanks to all the different activities that Tracey facilitates daily — painting, music, farm animals, make believe! Tracey puts so much effort in making sure our baby feels stimulated and cared for. He comes home so happy, which allows me peace of mind knowing he is in good hands throughout the day. She is honest, trustworthy and so caring.

We are so lucky to have found her!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Katrina Katrina about Avatar for First Steps Learning First Steps Learning on 19/02/2020

Tracey has been looking after my son, Imran, from when he was 14 months old and I couldn’t recommend her enough. I found the whole prospect of finding childcare for Imran the most painful, nerve-racking, and upsetting thing I have ever done. I was so confused whether to choose a childminder or a nursery and choosing Tracey as Imran’s childminder is one of the best decisions I have made.

I have to say from the moment I met Tracey I was put completely at ease as she is incredibly friendly and very open. Tracey’s home is impeccably clean and there is a large playroom stacked full of toys for all age groups as well as huge amounts of toys in the garden. She also always makes time for any worries or concerns, and her love and care for the children is lovely!

Imran has always had an extreme fear of strangers and anyone outside his immediate family since all our family members are abroad and I was particularly anxious about him settling in. However, from day one, Tracey was warm, caring, interactive, and friendly with Imran and this has no doubt helped him settle and gain confidence in himself.

All in all, I can honestly say that I made the absolute best decision in placing Imran in Tracey’s care. Imran is so happy there, loves the environment, loves the other children, loves Tracey to bits and will definitely be with her for a long time!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for grungeee grungeee about Avatar for First Steps Learning First Steps Learning on 17/09/2019

Tracey looked after our son from September to November, 3-4 days a week.

Joe absolutely loved being with Tracey, he was happy to be left by me and play with the other children. Regular updates and photos showed me how much fun he was having and gave me - as his mother - the assurance that he was in safe hands.

We found Tracey to be a lovely, warm, caring professional, who really took the time to get to know both Joe and his family, and we would happily have Joe back in her care, work permitting (and space permitting!)

We heartily recommend her!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for KOwens KOwens about Avatar for First Steps Learning First Steps Learning on 20/12/2018

We had the pleasure of meeting Tracey about a month ago when we were looking for childcare for our 18 month-old daughter. We previously had a few short and unsuccessful experiences with nannies and a daycare, and with no family around to help, we were anxious about leaving our daughter in the care of someone new.

Tracey’s great reputation and recommendations led us to contact her even though her home is not so close to where we live. From the moment we first visited Tracey’s place we felt confident that she was a genuine and loving person who could look after our daughter when we were not with her. Her home also seemed to be a beautiful and safe environment for our daughter.

The rooms and the outside space are kept in a pristine state and are beautifully decorated. There are so many child-led activities and toys available.

Overall, the stimulating environment along with Tracey’s amazing and warm personality made my daughter extremely relaxed and secure from the very first week. Now she is always excited to knock on her door!

As parents we couldn’t have felt more understood and reassured. We frequently receive lovely pictures and updates on our daughter, so we don’t feel we are missing out. In fact we have never seen our daughter so happy and playful before.

We could not recommend Tracey highly enough, she is a great professional and a remarkable person who loves what she does! Tracey and her beautiful family has welcomed us so warmly, and our daughter has thrived under her care!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Elpiniki Elpiniki about Avatar for First Steps Learning First Steps Learning on 26/11/2018

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