Shafaq and Kamal have been our sons’ childminder since he was 19 months old (February 2019) until present.

Shiv has shown a vast improvement in the last year he has been going there, with Shafaq and Kamal providing a clean and structured setting for kids to play and learn in, various planned activities throughout the day, outdoor and indoor play depending on the weather, story time arts and crafts, music time etc.

Communication is key here, whenever I drop and pick up Shiv, I always get updates on Shivs daily activities, what went well and what we can improve working together with Shafaq and Kamal and at home.
We also have a group chat on whatsapp where Shafaq Kamal myself and my husband can all communicate with each other throughout the day and see photos of Shiv and how he is doing, which is very assuring. Overall great written and verbal communication.

Our little monkey is a fussy eater, however, I have seen great improvements with the help of Shafaq and Kamal asd they take their time and make sure Shiv has eaten properly and has eaten enough. I am aware that if Shiv doesn’t want to eat the food given to him from home Shafaq will ask Shiv what he would like and would go the extra mile and make what she knows shiv likes and will eat. Considering there are other children who attend their childcare, this is excellent as it shows how they both adapt to children’s needs and are very organised.

Shafaq and Kamal have been very supportive throughout our time with them and they continue to do so. They have been very flexible and understanding of our personal home life. Shiv had to start immediately due to our sudden change of circumstance, and he has not once shown me he is unhappy. As soon as Kamal and Shafaq open their door for Shiv in the morning, he runs straight inside which also makes my husband and I happy knowing he is in a happy and safe place surrounded by wonderful childcare providers who play an important role in our child’s life.

I would not hesitate in recommending anyone to Shafaq and Kamal as they always make time for us and have never let us down.

• Overall
• Setting
• Cleanliness
• Food
• Communication