Sitara has looked after Lukas (11 months) since he was 6 months old. She has a very calm and peaceful demeanor that makes a child at ease from the moment they met. Even though she is calm and relaxed with a baby, she is for sure on the ball when it comes to any aspect of childcare. Not only her experience as a childminder, but also as a mother of four, is invaluable, especially to the first time mums, and she can offer advice when asked. She always made sure to do what I asked when it came to feeding and activities. Punctuality /time keeping and communication is very important for working mums, and Sitara was impecable - always on time, always confirms and checks before and after visits, always keeps me informed on feeds, naps and whereabouts. I also get the cutest unexpected pictures of my baby! I can leave my baby to be woken by Sitara in the morning, do a quick handover if necessary and just have peace of mind when Lukas is with Sitara. Lukas loves her, and so do I - she is a part of our household now!