Nicola looked after our little boy for over two and a half years. During this time, he made fantastic progress in her warm, caring, structured and safe setting. Nicola knows each child in her care so well. She understands their little quirks and personality traits. This home-from-home setting was very important to us and is exactly what we wanted for our child.
Nicola kept us well informed of how each day had gone, both through informal, but crucial, conversations on pick up and drop off as well as through a communication diary and through Tapestry.
Nicola encourages learning and independence through structured routines. She works with each child in order to meet their needs and allow them to make progress. Our son has a speech delay and the knowledge, guidance and support that Nicola provided was invaluable. She supported us as a family providing reassurance and advice. Nicola worked with us and other agencies, which enabled us to get the right support in place for him, which continues to support him as he moves towards the next step of going to school.
We would recommend Nicola without any hesitation at all.

• Overall
• Setting
• Cleanliness
• Food
• Communication