Emergency babysitting. Emergency disappointment
On the phone, Claudia was lovely and warm and sounded like the sort of person that would be able to entertain my son in hospital while I went in for consultations.
A few minutes to the time, she called to apologise for double booking. She said she would send a friend as a replacement. This person was alright, but probably not the sort that can get the reviews that Claudia has.
-
Overall
Communication
Response from Claudia
Responded
Dear Davesmom, I'm sorry for the misunderstanding. It was midnight when you booked me for the next day at 8am. I was really tired and by mistake I booked you over another babysitting. I took responsibility for my mistake and did not let you down. I woke up at 6 am and got you a fried to help you. The most important is that I helped you even though I had never done babysitting for you before. I try my best to help people and I absolutely love my jobs. 1 star is to low for the amount of work and stress this made me pass through to help you out. In the end I'm happy that everything went alright.
