We started sending my first child to Alex in August of 2020. Being a first time mother, during a global pandemic, far away from my family brings lots of challenges and anxiety. My daughter had not had a lot of interaction with people because of quarantines and lock downs, but she settled in with Alex very quickly. When we would go on holiday, my daughter would see things and say "Alex would like that" or talk about missing her friends. When I was pregnant with my second daughter, Alex was one of the first to find out as I wanted to make sure we would be able to send her as well! Due to some family challenges, my second daughter had to start at 8 months instead of 11 like I had planned. Alex was kind enough to take her in, and - sure enough - my daughter settled in within a day.

Beyond being a great childminder who my kids love, Alex has become part of the family. When I am questioning a cold, sleep patterns, outbursts, etc, Alex is there to help talk me through it and assure me "this is normal" or "maybe call the GP". She opens her doors and her heart to these kids and it is a huge reassurance to me that my kids are in such a loving setting.

• Overall
• Setting
• Cleanliness
• Food
• Communication