Charlotte has been a fairy godmother to my family. Her home is full of love, laughs and cuddles- she has given my small boy all the tender care I could wish for in the 15 months he has been with her. Her capable cheerfulness has been a blessing on the days that I've struggled with my three under-fives!

Her first concern is always the children, but Charlotte is excellent at settling parents too. She patiently gave us all the time we needed to settle our son in gently, welcoming us into her home until he was happy to stay without us. She can be completely relied upon to notify us immediately if he is struggling or poorly. Charlotte takes the time to have a cup of tea with us just to have a chat about how he's getting on.

Through her, our son made new friends at playgroup, on farm visits, and with her own little boy. He has experienced having a pet and spending time with both older and younger children. He managed to continue his afternoon naps, and even successfully potty trained with Charlotte's help.

Charlotte is completely reliable- she always gives loads of notice for holidays or appointments etc. She has been a fantastic back up for school holiday care and the occasional emergency. I have total confidence in her commitment to caring for my children, and we leave her only to start a new era at preschool. We plan to return for holiday playdates- she is simply too good to lose and we would miss her too much!

Thank you, Charlotte, you've been a total miracle!