When the time came to send Leelah to childcare I was very anxious especially as it came during the pandemic. Leelah was 1 when she started at Rita's, the first time I met Rita I knew that we were on to a winner. My first meeting with Rita was friendly, informative and organised and she immediately put me at ease. Rita's organisation from sending updates, photos and invoices is super effcient so we always knew where we were with her. No question was too silly and she really was empathetic to my many questions and needs in the beginning.

Importantly, Leelah has really flourished at Rita's setting. Her family are lovely, warm and well mannered and I saw these qualities shine in Leelah also. Not only did Rita look after Leelah she made such an effort to develop her skills by thinking of really fun and imaginative ways for Leelah to learn - so much so that I sometimes wished that I could stay after dropping Leelah off! Meals provided were healthy and Leelah always came home well-fed which is a big plus for me. Another huge plus is the fact that Rita teaches manners and addressed Leelah's 'cheeky' behaviour in a healthy way.

The signs of a great childcarer is when a child genuinely misses them and that is what Leelah felt when she was away from the setting. Rita's setting is warm, nurturing and really does feel like home away from home for the children.

Thank you so much for all that you have done for Leelah Rita - we really really appreciate it :)

• Overall
• Setting
• Cleanliness
• Food
• Communication