Leena's Reviews

Parent

Below are the reviews that Leena has written.

I began a conversation with Ceyda a few weeks ago. We had a great discussion over the phone and agreed the next step was to meet in person at our home.
Ten minutes after the agreed time of her arrival as she had not arrived I messaged Ceyda to ask if all was OK. She mentioned she had been ill en route and turned back home. I wished her a speedy recovery and said we could meet another time.

As any parent knows this situation can be quite distressing as we had prepared the children to meet Ceyda and worked our whole Sunday around the visit. Illness cannot be foreseen however, since that day Ceyda has not responded to any messages. Even when I asked for some friendly feedback as to whether something had happened that made her change her mind about us, it’s been radio silence.

  • 1 stars Overall
  • 1 stars Communication

by Avatar for Leena Leena about Avatar for redacted redacted on 08/09/2019


Response by Avatar for redacted redacted on 09/09/2019:

<redacted>

Simona has been nanny to our 2 children for almost a year and a half now. The kids were 10 months and 5yo when Simona first joined us. As this was the first time we were employing a nanny I was naturally anxious, but Simona made me feel completely at ease. Simona is warm, sincere, smart and always puts the needs of our children first. She is fun with them but also is very considered in the way she disciplines them and always discussed methods at length with us so that she was consistent with our approach. We had excellent communication with Simona at all times and she has become part of our family.
We will miss her terribly! Due to changes in her personal circumstances Simona cannot do the hours we require anymore and so is moving on. I highly recommend Simona!
Happy to speak to any prospective parent on the phone to give full reference.
Leena

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Leena Leena about Avatar for Simona W Simona W on 15/10/2019