MiniMo's Reviews

Childminder

Below are the parent reviews for MiniMo. Back to MiniMo's profile

Average Rating: 4.67 stars (4.67 from 12 reviews)

felt like being blackmailed

1 stars

Agreed hours in March 2018 every Wednesday and every other Thursday, paid deposit. Getting ready for my child to attend childminder in August, suddenly i received a message on Facebook saying that I either drop the Thursday or pay for every Thursday as well. Not to be trusted. Not professional as didn't bother ringing, just dropped a message on Facebook. If you agree something and pay deposit you have the right to expect what you agreed and not to wait 4 months then to be told "it's my way or no way". I wouldn't recommend this childminder.

  • 1 stars Overall

by Avatar for Parent Parent about Avatar for MiniMo MiniMo on 23/07/2018


Response by Avatar for MiniMo MiniMo on 23/07/2018:

Dear Madame /Sir
Sorry to hear this negative comment.
That's true we agreed childcare in March and you paid deposit. As you booked only Wednesday and two Thursdays a month only I just kindly ask you to either book every Thursday or to drop Thursday as I can't provide childcare every other Thursday anymore. Recently I have many requests for full time or part time childcare and I inform you about it. So I explain to you if you want to keep your space you can just add two Thursdays. I didn't refuse care, you just didn't want to pay for every Thursday. Unfortunately I wouldn't fit that space ,so I had to take that hard decision and ask you for extend your days. We didn't sign any contract yet and I inform you about this change mid July and your child suppose to start September. As soon as you inform me you don't agreed to my proposal I refund you deposit. Once again I must emphasize ...I didn't refuse care, I still offered you hours you needed, you just didn't want to pay for 2 extra Thursdays a month.
I appreaciate your comment and also wish you luck.
Kind regards
Monika

Very satisfied

5 stars

Monika is a great childminder. She is very organised and has a good setting for children it's clean and child proof. She is active and takes children out to educate trough activities. She has good knowledge about children and is very responsible. We are very happy she looks after our daughter.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Kriss Kriss about Avatar for MiniMo MiniMo on 14/06/2018


Response by Avatar for MiniMo MiniMo on 14/06/2018:

Thank you very much for lovely words. I'm glad you happy. And my priority is your daughter to be happy and enjoy here😍

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