Becky was my daughter's childminder from 15 months until she started school. During this time we had changes of circumstances as a family and Becky was supportive and flexible in helping us deal with this and giving my daughter top quality care. In Becky's setting my daughter, who is a very active child, had opportunities to visit groups, take day trips and spend lots of time outdoors. Becky has worked with her on understanding her emotions and how to stay safe, as well as on more academic aspects such as sounds and numbers. My daughter always looked forward to going to Becky's and had opportunities to play with many different toys and demonstrate her creative side. The best thing about Becky is that we formed a collaborative relationship to prepare my daughter for her next steps and my daughter has gone to school a confident and capable little girl.

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• Communication