I am a first time mum and was very upset about having to go back to work and leave my little girl. I cried on the way to meet Karlie but when I got there she made me feel so comfortable! I left karlie's house feeling confident and happy to leave Lilly with her (which is a miracle!) I got in the car and turned to my partner and said "we've found our child minder!"

Lilly has been with Karlie now for three months and Lilly absolutely loves It! She gets excited and greets karlie every morning with a huge smile - I don't think I could have faced going back to work if Lilly didn't enjoy going!

Lilly has developed so much since going that I can only put this down to karlie and the children she has there, with Lilly being my first and only child she doesn't get to socialise much.

I love the fact that karlie keeps in contact with both me and my partner through WhatsApp so we always hear how Lilly is doing, my partner and I even share development milestones with her when Lilly is at home - for example Lilly walked for the first time today and straight away I sent karlie a video, she was just as excited as I was! Along with this karlie keeps a daily diary detailing absolutely everything from how Lilly's behaving, the things she does, the food she eats, to how long she's napped or how many nappies she's gone through that day.

I honestly don't know how we would have coped without karlie and her amazing children (who are lovely and exceptionally polite and sweet) I don't consider karlie our child minder anymore, she's our family friend.
I would - and have recommended - karlie to anyone looking for a child minder.

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• Communication