Nwchildm's Reviews

Childminder

3 stars 3 out of 5
2 ratings

Parent reviews

Below are the latest reviews for NWchildm. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

I don’t recommend this childminder. This childminder appeared nice and genuine at first but unfortunately things went downhill soon after which led to us not parting on good terms due to her more recent behaviour which I feel other parents need to know about, especially those with special needs children.

The most severe matter is that my child had a big bruise on his head which she couldn’t explain and she tried to avoid having a discussion about it, didn’t call me back until I had to bring it up again and I still don’t know what happened.

The second matter is that she has made awful derogatory, discriminatory and very unkind comments about my children who struggle with social interaction due to Autism. She made the same comment twice even after I went out of my way to explain the first time, after sending reports to read, websites to look at etc. I believe she was never interested in understanding my children’s needs as lack of social interaction is a basic trait of Autism that most people know or will even pop up in basic google search. She should’ve been honest if she didn’t want them there, but we’ve noticed a few times that she puts money ahead of anything else. She is very unkind to say this to a parent of a child in her care. We had to take our kids out immediately before the end of term due to this awful experience that no parents want to experience.

When I said my son was unsettled lately after coming from her her response was ‘unsettled? Your kids can’t even interact nor share a space’! This has really upset me and to date she has not apologised not that I would believe her after saying this twice! I should’ve really acted after the first time but I thought it was due to ignorance and I am a person who likes to give people chances.

My worry now is what is she capable of after feeling ok enough to say this to a parent, and how has she treated my children in private? I do wonder if she mocked them instead of supporting them with this awful attitude. At the same time she claims to be proud of a child who swears and has taught my child bad language. Her response was ‘do you think your kids are not going to learn bad language outside’, ‘don’t forget other kids have learnt bad language from this child too’ like it’s something to be proud of…she totally misses the point…which is that we had a right to know if this kid was still there so we could’ve found an alternative setting, but the childminder knew we would go hence she didn’t bother to tell us.

3. She has been dishonest many times to us too hence we don’t find her trustworthy. The most recent was telling us the child who swears left and we recently found out the child is still there. Funny enough she exposes herself after telling fibs and then gets defensive and started attacking my kids instead of simply apologising. Another Time she had more kids than she can handle and she blamed my kids accusing them of doing things they physically can’t due to the nature of their disability and when I confronted her she admitted my kids didn’t do those things, then claims they were in fact the best behaved! We were really shocked by this 360 degree turn. She was outside telling other parents their kids were bad that day too instead of admitting she took on more kids than she could handle this day, which she admitted eventually to me after I asked how many kids she had.

4. There is no structured play and she isn’t interested in really understanding the children in her care hence she makes judgemental comments instead of supporting children to develop which is what her role should be.

5. She never gave feedback despite asking many times. Her communication is very poor. She has favourite kids who she takes to museums and she basically has favouritism mostly with kids who she claims to have had a long time which is totally unprofessional.

6. Another serious matter is that she talks about children in her care to strangers like myself which I believe is a breach of confidentiality.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by Avatar for Edzaa Edzaa on 25/07/2022


Response by Avatar for NWchildm NWchildm on 25/07/2022:

Hello Edzaa,

I am very disappointed and angry to read this thoughtless and untrue ‘review’ about my business.

I have cared for your children with all of the kindness and professionalism possible.

To be frank, I have gone out of my way to care for your children out of hours to support hospital appointments or when your husband was injured. I have even gone to your house to pick up and drop off your children when you and your husband weren’t capable of doing this. So I am completely dumbfounded by these accusations.

I take the care and safety of my business and these children as my highest priority. So I will be taking legal action going forward.

As safeguarding is my highest concern, I have all the necessary evidence and paperwork to disprove your ‘claims’. This evidence has been passed on to the relevant authorities and my own legal council.

Sadia from the moment she met Louis she was kind, attentive and Louis took straight to her. She is incredibly trustworthy and always reliable she makes my workdays less stressful. Louis loves spending time at her home to the point it is sometimes a difficulty to collect him.

Thanks, Sadia for being such a great childminder!! 10/10

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Montana Montana on 29/11/2019

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