I have used Nicola since feb 2012 my son was in a nursery he was very in himself cried alot and it was making us both un happy, since starting with Nicola he is cheerful talking more, always doing fun activities but most of all happy !!! He is full of conversation telling me all about his day when I pick him up. Nicola is professional and caring at the same time easy to talk to and has made it easy and stress free for me staying at work. I highly recommend her to all parents.