Lindsey has been taking care of my daughter now for 2 years on a part time basis and she will be leaving to start school this summer. She has been so good with Imogen and she has thrived in the setting, despite the fact that my daughters special needs meant that Imogen couldn't talk to others in the setting. Her understanding that each child is individual and her work with Imogen to make her feel comfortable and happy has been so reassuring.

Lindsey is so flexible as I have often had to call her up at the last minute to ask if she can take Imogen for extra days and it has never been a problem. It's also been great for me as a teacher that I was able to send Imogen to childcare only in the school term time. She also picks her up and drops her off in the evenings which makes that mad rush in the morning just that little bit more manageable. She feeds her lunch and dinner and even coped with the fact that we are vegetarian without any hassle. She's also extremely reliable and has never had time off herself for sickness etc.

I love to see Imogen's learning journal and see all the pictures and notes about what she has been up to. Whenever I visit the setting there are always happy busy children and I know that Imogen will miss her friends when she moves on to big girl school.

I can't thank Lindsey and Lucie for all there care and attention for Imogen over the past two years enough.

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• Communication