My wife and I were travelling to Suffolk to attend a wedding and I reached out to Emily to see if she would be able to look after our two-and-a-half year old. It was my first time using ChildCare.co.uk but Emily graciously responded and shared her impressive qualifications and experience with me. When it came to the day of the wedding, she arrived early and we had plenty of time to go over meals and sleep routine for our little boy before we had to leave. Our son warmed up to her within a few minutes, as she made every effort to engage with him right away. We checked in with her via text a couple times throughout the day and evening, and felt grateful that Emily had everything under control. Our son told us the next day that he had such fun with Emily looking after him and we couldn’t be more pleased. Thank you so much Emily!

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• Communication