Our daughter was with Francine from the age of 12 months to 2.5 years, and she really loved her time there. From the start, Francine was incredibly warm and loving, which helped so much with the settling process (both for our daughter and for us as parents). She gave our daughter lots of time and attention as she gained in confidence in a new setting, and always made for a very fun environment for all the children - lots of laughter and games.

Her home is really well set up for the kids, with a big, jam-packed playroom and a lovely garden full of different toys on rotation. We also really appreciated that Francine spent time on age-appropriate learning activities, including counting in English and French, and lots more. Francine was very attentive to how the children interacted with one another, which meant a lot to us. She was also so helpful with potty training - our daughter showed a willingness to get started pretty early, which Francine was keen to support. As a result, our daughter was comfortably out of nappies around her second birthday, and the whole process was really positive.

• Overall
• Setting
• Cleanliness
• Food
• Communication