Our little boy (Harry) was born 8 weeks prematurely after a complicated pregnancy and challenging delivery. He (and we!) spent his first few weeks on the neonatal intensive care unit and soon after we brought him home, it became clear that he had severe reflux causing him to be unable to lie flat and he had to be held upright continuously which meant that one of us had to be awake with him all through the day & night. It transpired that he had cow's milk protein allergy and his symptoms improved once this had been addressed but by that time, we were completely exhausted and really felt that we needed a bit of help.

Gemma looked after our son two nights per week which gave us incredibly valuable time to rest and also to come to terms with what had been a challenging few weeks/months. She immediately put us at ease & quickly started to feel like part of the family. Gemma helped us to work out the best way to administer Harry's new medications etc which was so welcome, and her practicality, warmth & positivity were just what we needed at a difficult time. She is extremely professional, knowledgable, genuine and caring & she shared her wealth of experience and wisdom with us.

We feel SO fortunate to have found Gemma as she was the ideal person for our family at this time and my son absolutely loved her. I would recommend her to other families unreservedly. We all miss her already!