Denise first looked after our two children when my daughter was 2 years old and my son was 7. Denise soon became a member of the family and still is (some 20 years on!). Denise was reliable, fun, organised, firm but fair, and always kept the children safe. I was able to work in the firm knowledge that the children were well cared for. I have no hesitation in recommending her.

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• Communication