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Dounia
Nanny
Royal Borough Of Kensington And Chelsea

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Message

1 stars

Unreliable

Reviewed

Sorry to write this review. Dounia worked with my family for some months. She is very pleasant, has a great attitude and gets on well with the children. She worked on Saturdays only with us and was unrealisable and not punctual. On several occasions she failed to show up, did not communicate which left me in a state trying to arrange cover.
Overall very disappointed.

  • 1 stars Overall
  • 1 stars Communication

Response from Dounia
Responded

Hi as I already told you I was in a difficult situation with my flatmate at that time and couldn’t make it I did give you the notice a week before ( as soon as I knew it ).
I was really flexible with you and have stayed very late sometimes so I thought you could understand, emergency can happened unexpected in the life of anyone but anyway it was a pleasure to work with you and you’re kids I wish you the best .