I don't know where to start in telling you about our experience with Claire. From the moment she arrived she was a blessing to our family. She is punctual, organised and reliable. Claire cared for our two daughters (aged 2.5 and 6 months) for two months. It was an early start each morning, but despite this she still arrived fresh, positive and organised. She had activities prepared to keep our very active toddler entertained for five hours. Something I can't even do as her mother. Claire was loving, caring and still implemented gentle discipline when needed. Claire felt like family, when our children were with her we felt completely at ease knowing they were being taken care of. My toddler's language skills came along in leaps and bounds while being looked after by Claire as she not only 'babysat', she educated our children. She taught our toddler songs, rhymes, hands on painting activities/craft and followed a Montessori approach teaching my daughter independence. My daughter now folds her own clothes in the morning. Claire focused on our children the entire time, was not on her phone and didn't sit our children in front of the tv. Claire is a beautiful human, who as I said felt like family very quickly.

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• Communication