We finalised terms, interviewed Suzanne and did 2 phone reference calls almost 3 months before an agreed start date for nannying services, but 3 weeks before that start date, Suzanne took another job with more hours (citing personal reasons). Suzanne’s resignation came 3 hours after I had requested that she do a refresher first aid course before she started nannying our 1yo son, as Suzanne had told me that afternoon that her first aid wasn’t up to date.