Jayda seemed very pleasant and professional in advance of the booking. We had a screening call & I thought she came across well and was expecting positive things for the sit.

Disappointingly she did not turn up. I tried to contact via mobile but there was no answer. She then blocked my number.

This was very disappointing, and a level of unprofessional-ism I would not have expected, & it's left me in a challenging predicament having to try to juggle childcare with work responsibilities. If she couldn't make it I would have expected some notice so that I could have made contingencies.

Very disappointing indeed.

• Overall
• Communication