Our daughter attended Fia and James from 14 months until just before she turned 3, when she moved to a preschool. We had a previous bad experience with nursery settling in and Fia and James were amazing at supporting our daughter and us during a tricky settling in experience. They went above and beyond to make sure her needs were met at her own pace, whilst keeping us updated at all times. Our daughter has recently been placed on the autism pathway, which Fia and James have supported us through from start to finish. They always helped with giving ideas on how to support with transitions, as this was an area she struggled with in particular. They also made suggestions on how to support her with sensory needs which was a big help.
We honestly don't know what we would have done without their care during this time, our daughter came on leaps and bounds in there care and they will have a special place in our hearts forever! On a practical note, their flexibility with hours etc. Was also very helpful for us due to changing work commitments. The little trips out to groups and the park were always great too. Their recent move with their new specially built childcare building was also extremely positive, and they have great resources with a lovely outdoor space for the kids to enjoy.
One final thing to mention is their ability to accommodate special diets, our daughter started there with an allergy to dairy, soya and egg. They went above and beyond to make sure she had a nutritionally balanced and enjoyable menu of things to eat that she enjoyed. We can never thank them enough for their care.

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• Communication