I had the opportunity to experience Nicky's childminding services recently. One of the standout positive aspects of her service is the clean and well-maintained environment she provides for the children. Her house is neat and organised, and there's a small concealed safe play area that ensures the children's safety while they have fun.

However, I did notice a couple of negative points during my time with Nicky. Unfortunately, her personality didn't come across as warm and welcoming after the initial settling in period. This lack of warmth extended to both parents and child, which was a bit disappointing. Additionally, it became evident that Nicky seems to have a preference for a particular family she has worked with for years. This favoritism can be felt by other children and parents, leading to an uncomfortable environment for those who aren't part of that close-knit circle.

A more concerning issue arose when my child didn't quite fit in with the favored family's children. Nicky's attitude took a turn for the worse as she began insinuating and making unpleasant accusations about my child. This unprofessional behavior was highly inappropriate and unbecoming of a childminder.

In summary, while Nicky offers a clean and safe space for children, her uninviting demeanor, favoritism, and unprofessional conduct when handling differences among children make it difficult to recommend her services. Childminders should prioritise fairness, professionalism, and a positive atmosphere for all children and families under their care.

• Overall
• Setting
• Cleanliness
• Food
• Communication