Michelle is good with children my two girls enjoyed being with her playing, going on trips ect. However she has been unreliable and unprofessional with regards to lifting them from playgroup and school. Running late due to having too many young children to cope with, not turning up causing the child anxiety, forgetting the time, sleeping in, being in a incident and not contacting us at all until after 9pm. This caused our family stress whenever we were both in work.