Natasha's Reviews

Parent

Below are the reviews that Natasha has written.

Flakey & kept cancelling

Rachael was great the one night she turned up. She was due to do two consecutive evenings and cancelled the second 4 hours before she was scheduled to arrive which left us in a difficult position. She said she had started to feel unwell and so I gave her the benefit of the doubt and scheduled three nights ten days later. The night before she was due to come to us she sent me an invoice for the one night of work she had carried out, which I immediately paid. When I text confirming payment and asking to confirm times for the next three days I received no response. I text again the following morning and called to no response. It was only when I text again to say I would have to find alternative cover if I didn’t get a response she responded saying she had a family emergency. Finding trustworthy people with young babies is no easy feat and while I do not question Rachael’s abilities with children, her manner of operating and the bind she left us in, twice, was incredibly disruptive and unprofessional.